Setting up compatible devices

Permissions

Compatible Devices can only be managed by users with Customer Service Manager, Customer Service Assistant, and Administrator roles. All roles can view entries.

About compatible devices

Compatible Devices is a list of eSIM-compatible phones and tablets displayed in the eShop when the Check Device Compatibility button is selected.

Devices can be configured in the Management Console for each phone make.

Creating a new compatible device

Compatible devices are created in the Management Console under the Compatible Devices section. To create a compatible device, select the Add Compatible Device button at the top of the page. A form will open.

Once created, the device will be available in the eShop.

Device definition fields

Mandatory fields are marked with (*)

Field Name	Description
Phone Make (*)	The phone manufacturer associated with the device.
Display Order (*)	Determines the position of the phone make in the list.
Phone Models (*)	The phone models associated with the selected phone make.