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Getting Started

Access to the UNITE Retail POS

In order to be able to use the Retail POS, you must be invited by email.

Note

If you don't have an existing account, you should request access from your Account Manager.

Before you start

Before your first login, you need to download and install your preferred two-factor authentication app to your mobile device. We recommend Authy or Google Authenticator.

First Login

Welcome Email

When you are added as a user, you will receive an email with your new account details in order to access the system.

To log in for the first time, you must click on the ‘Login’ button in the email that you should have received, and you will be redirected to the login page.

Note

The temporary password in the welcome email is valid for 7 days.

Setting a new password

You will be prompted to enter the username and temporary password provided in the email.

Your password must contain the following:

  • Minimum length of 14 characters
  • A lowercase & uppercase letter
  • A numeric digit
  • A special character

Once you have successfully logged in, the system will prompt you to create a new password.

Click Submit to save your new password.

Submit Verification Code

After you have changed your password, a verification page will be displayed.

Open the two-factor authentication code you have downloaded to your phone and create/add a new account.

Note

This account will be paired with your chosen account. It's important that you trust the account you associate your authenticator with as this will grant you access to the system.

From your authenticator app, add a new code via QR Code.

Scan the QR code displayed on your screen. Your authenticator should now be paired with the Retail POS. You may rename the account on your authenticator app for easier reference.

Use the 6 digit code now presenting on your authenticator app.

You have now successfully completed your account setup and can now login with these details.

You have now completed your account setup.

Note

For more information, detailed guides are available for Google Authenticator and Authy.

Resetting your Password

Info

Your account may not have this feature. For more information, contact your Account Manager.

If you have forgotten your password, click the 'Forgot Password' button on the Login screen.

The system will ask you to confirm your username.

Once you have entered it, you will shortly receive a 6-digit password reset code to the email address that is associated with your username. Enter your 6-digit code and reset your password.

The system will require your username. Once you have submitted this, the system will send you a 6-digit password reset code to the email address associated with your username. You will repeat the steps of the first login to update your password.