UNITE User Documentation

UNITE Platform Release Notes

Latest Version

26.11.03 (Deployed 04/11/26)

What's new?

Marketing & Tracking

Meta Purchase events (pixel and server) now include the operator, using the same value as GA4
Added the missing Meta ViewContent (plan pages) and InitiateCheckout events, with operator, plan ID, value and currency
Added a retargeting holdout test: 10% of visitors who accept marketing cookies are kept out of retargeting ads, the group is added to all Meta events and saved on the order, and the percentage is easy to change

SLCM

Fixed the "Block eSIM" request returning a 500 error in SLCM (Sim Profile)

Previous Versions

26.10.28 (Deployed 03/11/26)

What's new?

Marketing & Customer Engagement

Added a Klaviyo "Checkout Started" event, sent when a logged-in customer begins checkout, so Marketing can run an abandoned purchase email flow
"Placed Order" events now also include plan ID, language, currency and origin (web, iOS or Android), so both events can be used for the same links and filters
Trustpilot rating now shows on destination and plan pages, replacing the App Store and Google Play ratings there. App store ratings now appear in the Download app section, right below each store button
"Trusted by travellers" is removed from plan pages, and the plan features (Buy now, use later / Need Help?) take its place
Updated the Facebook SDK (v19 was deprecated) and fixed logging when a Meta pixel ID is missing

Discounts & SLCM

Discounts can now be enabled at operator level in SLCM, so one voucher can apply to all products of an operator (e.g. a campaign for all Three plans)
Added a provisioning status to each order item (pending, active, expired) so a top-up's activation no longer rewrites the expiry of the customer's initial plan

Fraud Protection (Rate Limiting)

New rate limiting service in the BackOffice, with a possibility to create and edit limits per organisation, sales channel, country and action
Order creation now checks and increments the rate limit. Orders over the limit get a "429 Too Many Requests" response with retry information, and rejected orders are logged

Partner API & Orders

WHSmith UK orders now fail immediately when EPay reports an invalid mobile number, instead of retrying until timeout

Mobile App

Fixed the Android app showing a web page inside the app when browsing plans for some countries

Platform Updates

Platform Security

Updated eShop dependencies to fix 2 critical, 11 high, 12 medium and 3 low CVEs found in the latest image scan (undici, proxy-addr, brace-expansion, browserslist, compression, dompurify and others)
Added a CVE triage skill to make future dependency CVE fixes a repeatable process

Platform Maintenance

Completed documentation of the travelwin-services repository for developers and AI assistants
Moved Partner API automated tests from Cypress to WebdriverIO

Known Issues (9 Issues)

TF-3015 "Rating app" pop-up button "Not Now" is disabled for ios 26 simulator
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2322 [payload] Plan selection page: default image size
TF-2305 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

26.10.15 (Deployed 20/10/26)

What's new?

Trustpilot Reviews

Added a new CMS "Trustpilot reviews" block: shows our Trustpilot rating plus a carousel of relevant 4 and 5 star English reviews, with a side panel for up to 30 more
Reviews can be matched to the plan, country or company level, and Content can highlight specific reviews using tags in Trustpilot Business
Rebuilt the rating widget (home, microsites, blog posts, app plan selection) on the same data instead of Trustpilot's TrustBox script; falls back to Google and Tripadvisor ratings when Trustpilot isn't available
Added country tags to new review invitations so reviews can be filtered by country

SEO — Structured Data

FAQPage structured data now covers every page that shows FAQs
Added ItemList structured data to plan selection pages (the plans shown, in display order)
Rich Text blocks have a new "Auto-generated structured data" selector (None / ItemList / HowTo), so Content decides which tables and numbered lists generate ItemList or HowTo
Fixed blog post image URLs: BlogPosting structured data and og:image now use full URLs, so shared links show the preview image

CMS & Website Content

Plan Selection Layout can now be defined in the CMS and applied to all destination pages, instead of default sections living in code
Website FAQs now come only from the CMS — no more built-in default FAQs appearing on other brands' pages
Removed the legacy homepage layout option ("use layout as content only"), so the homepage is always fully CMS-driven
Fixed CMS changes saved in English taking up to ~10 minutes to appear in other languages
The website no longer serves the mobile app's Help page (/help); the app keeps it

Checkout

Removed Legacy Checkout and its migration flag — Checkout V2 is now the only checkout

SLCM & Orders

Improved credit limits for multi-currency catalogues, so purchases deduct from the balance in the sales channel's currency
Fixed the TripAdd logo in SLCM
Orders that will keep failing with the same error now fail immediately instead of retrying for 20–30 minutes (eSIMfx)

Platform Updates

Platform Security

Rebuilt all 13 Java services on the latest Corretto base image and bumped BouncyCastle, Netty, httpcore5, Jackson and other dependencies to clear critical and high CVEs
Upgraded Spring Boot from 3 to 4
Removed more places where user emails and other personal data were being logged
Raised the minimum supported version to 26-Q4-1 and enabled Cognito signup client metadata on all eShops (Sim Local, XESIM, Digicel, Tesco), completing the Cognito pentest fix

Platform Maintenance

Versioned the eShop's Redis CMS cache by app version, so old and new releases no longer share cache entries during a deploy. Expect a cold CMS cache for the first minutes after release
Added automated tests for the promo voucher pop-up, CMS plan details and store locations

Known Issues (9 Issues)

TF-3015 "Rating app" pop-up button "Not Now" is disabled for ios 26 simulator
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2322 [payload] Plan selection page: default image size
TF-2305 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

26.09.29 (Deployed 06/10/26)

What's new?

SEO — Structured Data & Breadcrumbs

Added Product structured data to plan detail pages, now enabled by default for every brand
Added visible breadcrumbs (tablet/desktop) plus matching BreadcrumbList schema on category pages, plan pages and blog posts — off by default, toggled per brand in Backoffice
Added BlogPosting structured data to blog posts, including a new CMS "Keywords" field
Added FAQPage structured data to blog posts that include an FAQ section

Platform Security

eShop Pentest Remediation

Moved signup to send non-essential Cognito attributes via clientMetadata instead of direct write access (feature-flagged rollout)
Locked down Cognito client write-attributes so users can no longer manipulate their own referral ID or promo opt-in directly against Cognito
Fixed verbose database error messages that were exposing full SQL schema and column names
Trimmed the orders API response to stop returning 30+ internal fields (eSIM credentials, internal pricing, agent references) that the UI never uses

Partner API Pentest Remediation

Fixed invalid input returning 500 errors with internal Java class names instead of a clean 400
Added missing security response headers (CSP, Referrer-Policy)
Added input validation on request parameters to reject malformed data before it's stored
Fixed the "report faulty" endpoint to filter by retailer ID

Platform Maintenance

Stopped caching per-SIM (ICCID-specific) product offering searches, which were filling production Redis to 95%+ daily and evicting useful cache entries
Fixed a scheduled task (CustomerScheduler) running twice across multiple instances
Removed the legacy SLCM System Settings feature (front and backend), while keeping the separate Data Migration page it shared a role with fully intact
Removed dead whitelabel-specific code for retired brands (epay, eurostar-global, inland-cellular, nex-tech-wireless, trip-com, lagardere, demotel), with digicel/simlocal/tesco/esimfx untouched
Updated CMS to PayloadCMS 3.90.1, a critical security release (upload, access-control and password-reset hardening)
Updated automated tests
Documented the Customer Data Deletion/Anonymisation (inactivity) job

Fixes

Fixed the checkout page showing a disabled "Place Order" button when a customer navigates back via the browser after completing an order
Fixed a hanging transaction when a customer cancels the 3DS pop-up during a Worldpay/ProcessOut payment
Fixed UI glitches in the Structured Data input field that made it hard to add, edit or delete text
Added a script to clean up expired discount codes
Fixed the plan details page returning a 500 error instead of a 404 for URLs with invalid characters in the SKU
Fixed the inactivity email footer not using the org's configured CONTACT_EMAIL_ADDRESS support email

Known Issues

TF-3015 "Rating app" pop-up button "Not Now" is disabled for ios 26 simulator
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2322 [payload] Plan selection page: default image size
TF-2305 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

26.09.16 (Deployed 22/09/26)

What's new?

Security — eShop Pentest Remediation

Fixed unauthenticated order-count enumeration via email (backend & UI)
Added WAF rules for insecure ecommerce gateway endpoints
Fixed account-enumeration risk in the Cognito sign-up flow
Added Cache-Control headers to authenticated pages that display personal data
Added missing security headers (HSTS, X-Frame-Options, CSP, etc.) to the CMS
Fixed session tokens remaining valid after logout
Fixed a mass-assignment issue that let users modify their own account status
Completed a full authorization audit across the ecommerce gateway
Fixed missing authorization checks on admin order-management endpoints

Security — Partner API Pentest Remediation

Enabled HTTP/2 on the Partner API listener
Added rate limiting to Partner API endpoints
Reduced Partner API access token expiry

Vouchers & Fraud Prevention

Added a configurable maximum discount value for multi-use voucher codes

Refer-a-Friend

Updated Refer-a-Friend banner copy to reflect the new 20% discount

Platform Updates

Platform & DevOps

Upgraded ecommerce, monitoring, resource, settings and SLCM databases from Aurora Serverless V1 to V2
Completed a database access spike, laying the groundwork for per-user DB authentication instead of shared credentials
Updated UI build pipelines to Node 24 and pnpm 11
Created dedicated read-only DB users for the Data Services team (Quicksight, SQL Server, Redshift)
Added Slack alerting for external operator (network/API provider) performance issues
Updated the tomcat-core package to resolve backend CVEs
Removed dead columns left over from the Apple Pay domain-verification migration

Fixes

Fixed CMS redirects not working for some internal link formats
Fixed Checkout V2 Apple Pay/Google Pay showing the full price instead of the discounted amount
Fixed the footer incorrectly appearing on the "See all destinations" page
Fixed the eSIM compatibility pop-up showing on iOS for all devices, including eSIM-compatible ones

Partner Support

Updated Partner API documentation
Added different scenarios to the eSIMfx eSim mock

Known Issues

TF-3556 cms | Structured Data input filed is hard to edit
TF-3015 "Rating app" pop-up button "Not Now" is disabled for ios 26 simulator
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2322 [payload] Plan selection page: default image size
TF-2305 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

26.09.03 (Deployed 08/09/26)

What's new?

eShop Checkout

Checkout V2 implementation

Security & Platform Hardening

TravelwinSecurityConfiguration hardening — parts 2 & 3
Security closeout — DNS filtering, removable USB/Crowdstrike rollout, and security training evidence signed off
CMS: bumped Payload to latest and resolved CVE-flagged dependencies

Platform Updates

Platform Maintenance

Fixed a caching error (cognito_users) that was appearing in Cloudwatch logs
Fixed ShuftiPro serialization errors caused by missing issue dates
Fixed inactivity emails showing the wrong sender organisation when multiple orgs were processed back-to-back
Fixed inconsistent customer search results and status depending on the page size filter
Fixed TikTok and Facebook async integration errors
Automated test updates

CMS

Fixed the Homepage Quick Filters dropdown showing entries from all tenants
Fixed 500 errors on several CMS dropdown fields (Post Category, Related Posts, Store Locations – Parent Page, Quick Filters, Mobile Media)

Known Issues

TF-3015 "Rating app" pop-up button "Not Now" is disabled for ios 26 simulator
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2322 [payload] Plan selection page: default image size
TF-2305 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

26.08.17 (Deployed 24/08/26)

What's new?

Domestic eSIM Shop

Finalized integration with a payment provider and optimized response times

eShop Payments

Added Apple Pay support for desktop web browsers via new per-tenant configuration

MNO Onborading & Integrations

W/S Regional Plans - Top-up Flow Improvements

Extended the top-up flow to support Regional plans
Replaced hardcoded top-up logic with configurable top-up operator settings in UNITE

W/S Plans - Top-up Alerts to Drive Customer Retention

Added configurable usage alert thresholds to trigger customer notifications
Introduced Klaviyo profile events for usage thresholds and plan activation

W/S Plans - Partner Data Usage Notifications

Exposed Data Usage and Plan Activation/Expiration events to partners via the Partner API

Platform Updates

Platform Maintenance

Checkout: added test infrastructure and legacy characterization coverage
Optimized Create and Fulfilment Order endpoints
Ensured logs and Cognito Lambda functions never store or expose sensitive data (emails), maintaining GDPR compliance
Free Trial Removal: skip requests when no free trial product is configured
Deprecated customer endpoints removed
Added 404 handling for missing webpages and kept sitemap in sync
Improved SSR error handling
Added DB indexes for Glue jobs
Updated automated test coverage
Partner API: updated documentation

Platform Security

Remediated vulnerabilities identified through penetration testing and automated security scanning
Added authenticity/signature verification for incoming webhook requests
Hardened security controls on delete endpoints
Updated UI dependencies across multiple areas

Fixes

[Mobile App] - Fixed a layout issue affecting Android versions below 15
[Emails] - Inactivity notification emails now use the partner's template instead of Sim Local's default
[SLCM] - Fixed an issue in SystemSetting edit that allowed Retailer to be incorrectly set to null
[Partner API] - Create/Activate Order endpoint now returns eSIM details only for successful orders

Known Issues (9 Issues)

TF-3474 cms | some dropdowns give error 500
TF-3015 "Rating app" pop-up button "Not Now" is disabled for ios 26 simulator
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2322 [payload] Plan selection page: default image size
TF-2322 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

26.07.16 (Deployed 21/07/26)

What's new?

Customer Journey on Mobile

Android one-click eSIM download for all networks — customers with Android devices can now install their eSIM with one click

Tesco Domestic eSIM Shop - Payments Integration & Checkout

ProcessOut Webhook implementation — orders now complete reliably even if a customer's connection drops mid-payment;

Domestic eSIM Shop - Guest Checkout

Email confirmation before payment — guest users must actively confirm their email before paying

SLCM Miscellaneous Updates

Currency precision added to fx-rates endpoint and applied to unlock price rounding
Validation error message formatting fixed in SLCM

Partner API Improvements

New countries endpoint added to return the full list of countries

Kiosks

Kiosk UI updated to display new country names, Fair Usage Policy, and Network Used

Platform Updates

Platform Maintenance

JPA native queries updated to respect the deleted-record filter
Orders anonymisation job optimised — faster queries and new indexes cut runtime from minutes to seconds
Sentry SDK updated, Rollup CVE-2026-27606 patched, Storybook removed (ecommerce/core)
Backend CVEs patched via dependency updates
Deprecated retailer.csv file removed
Deprecated LOCALE_ORGANISATION_SUFFIX system setting removed
Database cleanup after localisation refactor — remaining promo_banner columns dropped
PayloadCMS dependencies updated
Obsolete travel date reminder and expiring-notification endpoints removed
Checkout UI — obsolete order API fields removed
CMS automated tests fixed and expanded — cms page/post and media collections, processOut checkout tests

Platform Security

Backend webhooks now verify authenticity/signature on incoming calls

Fixes

Translation fix: "Roaming" no longer mistranslated in Spanish/Portuguese
CMS bug fix: adding a title to a Featured Plan section no longer errors on publish — content editors can title Featured Plan blocks on posts, plan selection, and custom pages without hitting a publish error
Receipt logo images now cached — reduces repeated image decoding during PDF receipt generation, improving performance and easing memory pressure

Known Issues (9 Issues)

TF-3015 "Rating app" pop-up button "Not Now" is disabled for ios 26 simulator
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2322 [payload] Plan selection page: default image size
TF-2322 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

26.07.01 (Deployed 07/07/26)

What's new?

Enable multi-currency support for a partner and introduce product offering base price lock functionality

26.06.24 (Deployed 30/06/26)

What's new?

Whitelabel Domestic

New Payment Orchestrator Integration (ProcessOut/WorldPay) — enables whitelabel to go live with a partner-managed PSP without changes to the core Stripe flow for other retailers

eShop

New ignoreDefaultSeo flag in CMS for Landing Pages and Plan Selection collections — pages can fully override SEO settings without inheriting the global Default SEO configuration
"Featured Plans" and "Featured Countries" CMS components now available in Posts collection — content editors can embed live plan and country blocks directly within blog posts
Plan Cards sort order updated (by group, then price descending) — plans now appear as Featured, then Local, Regional, Global, with secondary ordering by card position and price

Partner API Improvements

Default Currency now applied during Order creation — falls back to PAYMENT_DEFAULT_CURRENCY
API documentation updated — Order fulfilment Alerts simplified to final statuses only, so fulfilmentCompletedCallback only fires on COMPLETED or FAILED

SLCM Miscellaneous Updates

Product offerings sorting by name re-enabled in UNITE grid — restores alphabetical sorting across Catalogue and Sales Channel Plans pages; also fixes the English fallback locale in eShop, order emails, and order history

SLCM - Import Functionality

Fair Usage Policy now supported in Operator Plan Import functionality with additional validation — correctly translated across all locales, reliably imported/exported without data loss, and invalid HTML rejected at import time with a clear log message
Product translations code refactored
Static translations refactored (countries and receipt) — ensures correct locale display across all touchpoints, including Partner API destination endpoints

Vietnam Local Plans - Mobifone

Order confirmation emails updated — Mobifone-specific instructions removed

Platform Updates

Platform Maintenance

Automated tests updated
Retailer model cleanup — deprecated promo_banner field removed from backend and SLCM UI
trip.com integration leftovers removed (OrderOrigin, notification services, adapter)
Misleading EntityNotFoundException error logs reduced in topup service

Platform Security

eCommerce Gateway: security hardening on PUT /ecommerce/orders — ignores unintended fields and enforces strict validation, reducing the fraud attack surface on the order flow
Blog search input sanitised to prevent CMS query injection — protects against low-effort DDoS attacks via the blog search

Known Issues (9 Issues)

TF-3015 "Rating app" pop-up button "Not Now" is disabled for ios 26 simulator
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2322 [payload] Plan selection page: default image size
TF-2322 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

26.06.11 (Deployed 15/06/26)

What's new?

UNITE

New regions available for Middle East and Balkans

Partner API Improvements

Insufficient permissions error should return 403 instead of 500
404 error code added for out of stock plans
400 error code added for validation errors
Partner API documentation updated by adding sandbox URL

Wholesale Plans

Update eSIM expiry date when data is fully consumed

Platform Updates

Platform Maintenance

Automated tests updates
Whitelabels Branding Cleanup

Platform Performance

MVNO translations refactor
CMS: performance improvements

Platform Security

eCommerce Gateway: Security hardening on order creation, cancelation and completion endpoints

Known Issues (9 Issues)

TF-3015 "Rating app" pop-up button "Not Now" is disabled for ios 26 simulator
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2322 [payload] Plan selection page: default image size
TF-2322 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

26.05.22 (Deployed 28/05/26)

What's new?

SEO improvements: non-supported languages routes are present as alternate links
Homepage Asset Carousel: reduce slide interval

Platform Maintenance

Automated tests updates
SLCM: Auth errors in MFA setup and challenge flows (Amplify v6)

Known Issues (9 Issues)

TF-3015 "Rating app" pop-up button "Not Now" is disabled for ios 26 simulator
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2322 [payload] Plan selection page: default image size
TF-2322 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

26.05.06 (Deployed 28/05/26)

What's new?

Partner API Enhancements

Partner API | Extend Webhook to cover Order Failure scenarios

Data analytics

AppsFlyer: re-integrate apps

MNO Onboarding & integrations

For the new Wholesale Plans, we now store real-time event data, including activation_date and bundle_expiry_date

Platform Security

CVEs: update package dependencies

Platform Maintenance

Automated tests updates
Delete deprecated product offering translations from localization table
Unify translation services (DeepL, Localize, Weglot) - Replace Lokalize

Fixes

Operator Plan: label updated from "Networks used" to "Networks"
imsi_profile specification is removed from a top part of the confirmation email

Known Issues (9 Issues)

TF-3015 "Rating app" pop-up button "Not Now" is disabled for ios 26 simulator
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2322 [payload] Plan selection page: default image size
TF-2322 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

26.04.27 (Deployed 29/04/26)

What's new?

eShop/CMS Enhancements

Support new "3G/4G" Network Speed value
Support new fields "Networks" and "Fair Usage Policy" in the eShop for Plans Details
Webflow Migration - About Us Page migrated to Phoenix
Webflow Migration - Move images used for Google and Meta feed out of Webflow

MNO Onboarding & integrations

For the new W/S Plans, the imsi_profile and apn are immediately available in the Order Confirmation Email, eShop, SLCM and Partner API

Platform Maintenance

Refactor product offering translations and update UI to work with new model schema
Automated tests updates
Deprecated offering country tables are dropped

Fixes

[eShop] - Addition of Stripe Validation to avoid Fraud
[CMS] – Rich Text social embed URL language support
[SLCM] – Data migration feature improvement

Known Issues

TF-3015 "Rating app" pop-up button "Not Now" is disabled for ios 26 simulator
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2322 [payload] Plan selection page: default image size
TF-2322 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

26.04.13 (Deployed 14/04/26)

Online Shop fraud prevention improvement

26.04.08 (Deployed 14/04/26)

CMS - New Component

New capability to add Tabs within a page to categorize content

CMS - Whitelabel Domestic enhancements

Dynamic Favicon per client
Plan Details page default background colour

SLCM Enhancements

Addition of country Zambia to be able to sell Zambia plans
Addition of “3G/4G” option in the Network Speed dropdown

eSIMfx Integration

Addition of APN information to Partner API

Platform Maintenance

Move Localization to eCommerce API and eliminate resources API and DB

Fixes

[eShop] - Plan Details page hydration issues
[SLCM] – Orders search by Payment Reference not returning any results
[SLCM] – Investigate Online Shop payment error reported by 3 customers in last 7 days due to card payment failure
[SLCM] – "Report faulty SIM" returns insufficient permissions

Known Issues

TF-3015 "Rating app" pop-up button "Not Now" is disabled for ios 26 simulator
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2322 [payload] Plan selection page: default image size
TF-2322 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

26.03.31 (Deployed 02/04/26)

Wholesale Plans Enablement

Exchange Rates

Addition of confirmation dialog when refreshing exchange rates
Improved validation when fetching exchange rates based on multi-currency eShop configuration

Price Recalculation On-Demand

Allow users with Finance permission in UNITE to trigger bulk price recalculation for all products

Bulk Import Prices

Enable UNITE users to bulk import pricing to support trading activities

Platform Maintenance

Automated tests updates
Improved customer messaging at checkout when payment is rejected by Stripe due to fraud rules
Exposed new field throttle_unit to the eCommerce API for affiliates feed

Known Issues

TF-3015 "Rating app" pop-up button "Not Now" is disabled for ios 26 simulator
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2322 [payload] Plan selection page: default image size
TF-2305 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

26.03.10 (Deployed 12/03/26)

Partner API Enhancements

eSIM or Package Status | New endpoint to get List of statuses
Add-on Flow |Ability to filter Product offerrings by mvno
Products | New fields available for Throttling, Networks, FUP
Alias mapping fix for destinations endpoint

Wholesale Enablement

SLCM | Operator/Operator Plan - new fields for margin tracking
SLCM | Operator/Operator Plan - new fields for throttling information, FUP, networks
Implement Soft Delete for Product Offering Tables

Domestic Use Case Emails Onboarding

Updated Logic to dynamically drive Email content
Addition of Whitelabel Branded Images
Content adjustments for Whitelabel
Email Assets strategy improvements

Device Compatibility

Ability to Add/Edit Device Compatibility list in UNITE
Addition of ‘Device Compatibility’ button on Mobile app, Microsites and Old White-labels

Miscellaneous

FAQs | Editable in CMS per tenant

Wholesale Supply

New API Integration for on-demand eSIM and Plan provisioning
Integration enablement of eSIM status and Usage Balance
Integration enablement of Addon flow

Platform Maintenance

iOS Certificate Renewal
FE/BE Security vulnerabilities remediation
Automated Tests updated (Discounts, POS faulty SIM, API integrations tests, CMS redirect)

Fixes

[eShop] - Language dropdown flickers due to delayed rendering on SIM Local
[CMS] - Any update to a CMS collection resets all translations for that collection
[CMS] - Plan details page: Trusted Brands block displays incorrectly and ignores configuration
[SLCM] – Cache is not cleared after importing an Operating Company
[CMS] – Microsites > Hero Banner Image Appears Pixelated After Upload
[CMS] - Images and social embeds on blog posts scale excessively on desktop
[Whitelabel] - Add “color-support-7” to their colour palette

Known Issues

TF-3015 "Rating app" pop-up button "Not Now" is disabled for ios 26 simulator
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2322 [payload] Plan selection page: default image size
TF-2305 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

26.02.11 (Deployed 17/02/26)

CMS Capabilities

Footer | Enable all Menus Configuration via CMS
Footer | Ability to add Quick Filters in the Menu
Header - Footer | Ability to add localized external hyperlinks

Whitelabel Domestic Enablers

Ability to create CS page per tenant using the same path for deep linking consistency across the various touchpoints (like emails)
Adjust Free trial for White-label clients

Email Templates configurable per Tenant

Foundational work to uplift Email Templates v2 to support multiple tenants (branded colours, branded images, set social media per client)
New System settings and updated Logic to dynamically drive Email content
Adjust Receipt per tenant

Whitelabel

Partner API - expose Get ProductOffering by ID endpoint

UNITE Improvements

Enable validation rules for Operator Fields to avoid human mistakes that lead to failures when real-time integration is not supported.
Country List | Remove deprecated countries & Rename Swaziland
Device Compatibility | Foundation work in the back-end service to enable editing of list in UNITE

eShop Updates

Plan Details | Modify default copy under 'Features' tab
Mobile app - Old eShop | Modify default text for Thailand to replace DTac with True brand name
Enable Configuration of supported languages via SLCM for any White-label client.

Platform updates

Security

Security | Silent Challenge Implementation

Platform Maintenance

BE - Cache Key Name Analysis
Logs improvement: mask part of the protected fields instead of hiding the whole value

Fixes

[eShop] – Orange Usage Balance inconsistency in 'MyEsim' when plan is depleted

[CMS] – Images/Social Embed on Blog Posts Scale Excessively on Desktop View

[SLCM] - ‘Sale Country’ column incorrectly displays Coverage Countries list instead of Sales country

[eShop] - Plan Details | Translations fixes for ‘Features’ Tab

[Email] - Issue with Welcome email triggered multiple times upon Klaviyo integration retries

[eShop] Whitelabel | Missing border for ‘More Info’ button

[partner API] - Return 404 when product offering not found or disabled instead of 500

Known Issues

TF-3142 Header/Footer - Any update to a CMS collection resets all translations for that collection

TF-3115 Language dropdown flickers due to delayed rendering on SIM Local

TF-3153 Plan details page: Trusted Brands block displays incorrectly and ignores configuration

TF-3015 "Rating app" pop-up button "Not Now" is disabled for ios 26 simulator

TF-2953 Microsite Block > Hero Banner Image Appears Pixelated After Upload (Heathrow Page)

TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500

TF-2619 [Android app] Sim Local does not work on Android < 10

TF-2322 [payload] Plan selection page: default image size

TF-2305 [payload] Improve translation failure messages into the CMS

TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block

TF-2293 [shop] Referral link does not keep languages if social sign-up is used

TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)

TF-1592 [Payload] Preview post draft does not work in production environment

26.01.21 (Deployed 27/01/26)

Domestic Whitelabel

Ability for Embedded sign-up / sign-in during checkout
Sign-up/Sign-in | Disable social logins for Free Trial
Make Language selector Configurable via UNITE for Phoenix
Plan Details | Remove non-relevant sections for white-labels
Sitemap improvement to include new route {/plan-selection/country_slug/mnvo_slug}

TrustPilot invites for B2C Customers

Enable API-triggered Trustpilot invites with dynamic template, locale, tags and timing.

Whitelabel

Partner API | Expose new endpoint for Featured Destinations
Partner API | Extend endpoint to include GTIN field

MNO Onboarding & Integrations

Smartroam OV1 Integration

Improving integration for add-ons & Usage Checker

eShop Changes for Networks

Add Mobifone Logo in our 'Trusted Brands' for Mobile App
Replace dtac logo with true to reflect the new branding

Platform updates

Update Klaviyo integration to use the latest version of the API

Fixes

[CMS] Trusted brands block - Improve UI for mobile view
[CMS] Help (predefined Block) | Page builder picks up Sim Local's not tenant's block
[eShop] - Return 404 error for /plan-selection/mnvo page when operating company slug is not defined
[Mobile app] - Padding issue on plan selection page
[eShop] - Incorrect minimal price for Unlimited filter in Popular categories
[eShop] - Increase gap between Trustpilot and “See our reviews“ lines for desktop view
[SLCM] - Whitelabel | Add missing countries translations in TEST env

Known Issues

TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2322 [payload] Plan selection page: default image size
TF-2305 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

26.01.07 (Deployed 13/01/26)

What's New?

CMS | Extending capabilities

Enable the ability to add hyperlinks to carousel images

CMS | Brand Pages to view Plans

Enable the ability to Define Brand pages for specific MNO with relevant products and Asset
Plan Selection | Filters/Quick filters
Change CTAs to RadioButtons
Switch Validity to slider

CMS | Trusted Local Brands block

Allow content managers to edit Operator logos and text for our Trusted Brands within CMS

CMS | How it works block

Allow full configuration of ‘How it works’ section in the CMS per tenant

CMS | Hero Blocks

Enable Device Compatibility pop up on the Hero Block
Adjust ‘Check Device Compatibility’ URL per tenant & respect language

Whitelabel Domestic eSIM eShop

Integrate CS chatbot with Whitelabel Domestic eShop

Whitelabel | Enable Device Compatibility List via API

Device Compatibility | Data migration from CMS to UNITE
Device Compatibility | Switch eShop to retrieve list from UNITE instead of CMS

Miscelaneous

Plan Details | Add background colour option for Whitelabel plan details layout banner in CMS
Usage Checker & profile status real time data from Operators (via API) available in SLCM
Add feature flag for new feature to embed login/signup in Order Summary

MNO Onboarding & Integrations

Smartroam | Multi-IMSI

UNITE | Modify Import Stock Process to enable multi-imsi stock from Smartroam

Platform Updates

Platform Maintenance

Free Trial | Security - Remove Netherlands From country list
Upgrade Node v20 -> v22
Tidy-up package.json
Security - SSR CVE-2025-57822
Klaviyo Integration | Updates to check whether profile exists before creating one
Remove deprecated product_countries table
Automated tests updates & improvements
Remove price quick filter within the CMS
Config settings (UI/System): add setting type validation in the gateway before returning it to the frontend

Fixes

[eShop] - Free Trial | PhoneInput country names show localization keys instead of values
[eShop] - Paid Social Tracking seems broken
[eShop] - Plan Selection filter empty state does not show the filter options
[eShop] - Mobile view: Font size for Popular Categories should be the same as in hero section
[eShop] - Currency switcher does not update price (currency) for featured destination block of microsite landing page
[eShop] - Font colour of the social sign-up buttons
[eShop] - Popular Categories section & Quick filters fixes
[CMS] - Predefined Help Block | Defaulting to Sim Local's content on Plan selection page instead of tenant's
[CMS] – Plan Selections crashes when no shop was added to the Tenant
[iOS app] Update app screen has black background for some iPhones
[MNO] Mobifone API | Failed to apply plan on an eSim & Trigger supplier’s email comms
[MNO] Mobifone | Remove Expiry date '0' value for inactive plans from UI
[Retail POS] Orders report sorting not working | Disable sorting on FE to reduce error logs
[SLCM] - Unable to reuse the same MVNO slug in SLCM across different organizations

Known Issues

TF-3015 "Rating app" pop-up button "Not Now" is disabled for ios 26 simulator
TF-2953 [payload] Hero Banner Image Appears Pixelated After Upload (Heathrow Page)
TF-2936 [payload] Images/Social Embed on Blog Posts Scale Excessively on Desktop View
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2322 [payload] Plan selection page: default image size
TF-2305 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

25.12.01 (Deployed 04/12/25)

What's New?

CMS | Extending capabilities for Whitelabel Domestic

Homepage Categories for Domestic journey navigation
Plan Details | Bespoke Background color

eShop | Filters Uplift

New implementation for additional filters including Network, Speed, Roaming, Special offers

eShop | Plan Details Template

Make codebase and plan details structure more robust across all the different use cases for Plan details (Phoenix, old eShop, Mobile, legacy white-labels).
Provide CMS editors the ability to set default blocks with no tech involvement and release dependency.

Device Compatibility List | Whitelabel

Move Device Compatibility List from CMS into UNITE and extend Partner API for partners

MNO Onboarding & Integrations

Smartroam | New integration to enable multi-imsi

New Integration with OV1 system for plan provisioning
Usage Balance & Sim Status implementation

General Improvements

[Orange] Usage Balance logic improvement

SLCM | View Real-time Data for Sim Profile

Improve clarity of real-time information from networks within SLCM

Platform Updates

Platform Maintenance

Redirect to Zendesk home if APN Url is not set in settings
Cache TTl changes to 30 minutes
Automation tests improvements
Refactor Filter component across Blogs and Plan Selection page
eSim Status endpoint enhancements for eShop
Upsell endpoint changes to handle long coverage county list

Fixes

[CMS] - Content Manager needs to be able to edit Blog Posts meta tags
[CMS] - Content Manager role cannot edit or save content (Error 403)
[MNO] - Mobifone | Balance Checker failure
[POS] - Some POS orders have duplicated order payments in order_payments table
[eShop] - Sitemap missing plan details page URLs
[Klaviyo] - PlaceOrder event not captured for profiles due to permissions

Known Issues

TF-2953 [payload] Hero Banner Image Appears Pixelated After Upload (Heathrow Page)
TF-2936 [payload] Images/Social Embed on Blog Posts Scale Excessively on Desktop View
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2614 PhoneInput country names show localization keys instead of values
TF-2322 [payload] Plan selection page: default image size
TF-2305 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

25.11.11 (Deployed 13/11/25)

What's New?

Pre-Purchase Journey | Device Compatibility

Allow customers to check whether their device is compatible early in the journey, by showing "Check Device Compatibility" button in Plan Details page.

CMS | SEO Flexibility

Introduction of the ability to edit the robots.txt file directly via the CMS.

CMS | Ability to apply Text Colour using tenant’s colour palette

Update the Rich Text Editor in CMS blocks to support advanced text highlighting options using each tenant’s colour palette.

CMS | Extending capabilities for Whitelabel

Apply default background colour ‘White' for all Whitelabel’s pages
Merchandising badges adjusted using tenant’s colour palette
CMS block headers to use tenant’s colour palette
Plan Selection Updates (Hero section & dynamic layout)
Plan Details Updates (Background Image & dynamic layout)

Microsites (Phoenix)

'Featured Destinations' Block with editable titles available for Microsites
Change Microsite sales attribution window to 7 days

APN Settings hyperlinks

Replace hardcoded Zendesk links with Dynamic Settings

MNO Onboarding & Integrations

Order Confirmation Email

Include tailored eSIM activation instructions within the Order Confirmation Email.

Balance checker support via API

Ability for logged-in customer to check their remaining (daily) data balance through our app

Orange (API) eSIM profiles

Remove NSCE to ICCID conversion process

SLCM Updates for Balance Checker

Ability to toggle the display of the “Balance Checker” feature in the app per operator, directly from UNITE.

Platform Updates

Platform Maintenance

Package Upgrade
Changing from host header routing to CloudFront injected header routing to allow for whitelabel v2 custom domain scaling
Increased security around Payload to only allow traffic to it from SimLocal
Added more release/build notifications for mobile app pipelines and release step function
Replace Physical Deletions in order_payments with Soft Deletes
Replace Physical Deletions in product_countries with Soft Deletes

Fixes

[eShop] - Upsell feature is not applied for some plans
[eShop] – SSR 500 with campaign URLs that include characters that need encoding
[eShop] - ‘Download app’ functionality broken for non english locales
[Payload] - Background colour dropdown does not display actual colours
Fix the 404’s for the above pathsAppleIcon 404's
Fix 404’s caused for Apples devices expecting for images to be present on our site
Fix wrong microsites url in sitemap

Known Issues

TF-2954 [CMS] Content Manager role cannot edit or save content (Error 403)
TF-2953 [payload] Hero Banner Image Appears Pixelated After Upload (Heathrow Page)
TF-2936 [payload] Images/Social Embed on Blog Posts Scale Excessively on Desktop View
TF-2869 CMS | Rich Text - Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2614 PhoneInput country names show localization keys instead of values
TF-2322 [payload] Plan selection page: default image size
TF-2305 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of 'how does it work' block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

25.10.30 (Deployed 04/11/25)

Fix

Order confirmation email not sent for discounted purchases in languages using comma as decimal separator

25.10.28 (Deployed 28/10/25)

Fix

Usage Checker for remaining balance & end_date for Orange (API) plans

25.10.16 (Deployed 21/10/25)

eShop/Mobile Apps:

New features

eShop | Currency Label Visibility & Alignment across all languages

Update US dollar currency label and make all labels consistent across locales

CMS | Hero image Carousel

Ability to display multiple marketing assets on the Homepage and Plan Selection Hero section, featuring automatic carousel animation.

CMS | Ability to set different asset for Mobile

Introduced the ability to link a dedicated mobile version to each asset on Plan Selection pages.

Whitelabel

Multi-tenancy | Added support for tenant-level unique field values
Enable NavBar per tenant based on their theme colors
Homepage | Featured eSIM Plans | Cards width and block margin
Enable background colour in Header Hero & adjust Icons to Whitelabel branding
Improve error message when Tenant domain do not match

CMS | Ability to define and edit SEO default tags

Allow SEO managers to easily modify default SEO tags directly in the CMS

CMS | No-Index capability

No-Index functionality made available only for Pages built via Page Builder

Website Updates

New icons for ‘Features’ section on our Homepage
New Assets for Careers and Phone Unlocking pages

Microsite | Disable Marketing Consent opt-out

Remove client consent opt-in/out checkbox under 'My Account'

Microsite | Data Transfer & GDPR Compliance

Update process of deleted customers

MNO Onboarding & Integrations

Orange | Balance checker support via API

Ability for logged-in customer to check their remaining data through our app

Mobifone | Onboarding via API Integration

Logo available in SLCM
Integration improvements for date formatting and Mobile number including country code
Successful testing with eSIM in non-Prod environment

Platform Updates

SMS rate limit for Free Trial

Improve functionality for rate limit to only apply when customer updates their mobile phone.

Platform Maintenance

Payload CMS Upgrade to latest version
High/Critical Backend Security Vulnerabilities

Fixes

[eShop] - Meaningful messages (success/failure) for self-troubleshooting when customer attempts to link an order to their account.
[eShop] - Remove auto-applied discount code from cookie after Paypal payment
[eShop] - Ensure transaction is fully processed when a 100% discount code is applied via query parameters
[eShop] - Plan Cards and Featured Plans sections aligned to left instead of centered in Firefox/Safari
[Logs] - Optimized Sentry logging to trigger only when necessary
[eShop] - Address status 500 generated for particular campaigns including % symbol
[Klaviyo] - Klaviyo integration | Last_Plan_Name field now updates with the correct plan name for all mobile orders.

Known Issues

TF-2870 [payload] Background colour dropdown does not display actual colours
TF-2869 [payload] Rich Text | Saving a page with an empty link is allowed; page later throws error 500
TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2614 PhoneInput country names show localization keys instead of values
TF-2322 [payload] Plan selection page: default image size
TF-2305 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 [shop] 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

25.10.09 (Deployed 09/10/25)

eShop/Mobile Apps:

Fixes

Trustpilot Score: hardcoded label is replaced with UI setting
CMS redirects are fixed

25.10.01 (Deployed 07/10/25)

eShop/Mobile Apps:

New features

Phoenix Microsite:

Addition of Client Marketing Consent & Policy links on signup and myAccount screen

CMS | Featured Plans Block:

New CMS block that displays top 3 featured plans with carousel for mobile and CTA to view all plans

CMS | Plan Cards Block:

New fields added: title and subtitle (optional)
Ability to show as a carousel on Mobile

CMS | No-index functionality:

Ability to define a page builder page as no-index and exclude from the sitemap

CMS | Header improvements

Ability to add Brand logo
Ability to add either dropdown menu or quick link
Ability to Show/Hide WhatsApp icon & define WhatsApp text

CMS | Footer improvements

Ability to add Brand logo
Ability to add Copyright text
Ability to add Social icons & links

CMS | Homepage

Ability to add optional tagline with icon
Ability to set dynamic layout and add blocks of your preference

Phoenix Multi-Tenancy

Enable Phoenix to support multiple tenants
Define users per tenant
Ability to set Theme via CMS
Identify proper sales channel per tenant
Cache bursting adjustments
New endpoint for HealthCheck

Client Branding

Create Client Theme & fonts, button rounding adjustments, design system tokens configurable per tenant & Branding updates

Platform Maintenance

Move currencies from ref_data to enum in the code
Update order cleanup lambda
Make Rate limiting attempts and period configurable via SystemSettings

Fixes

[eShop] – Discount promo pop up issue when voucher requires login

[eShop] - Improve error message for "Add order to account" feature

[Free trial] – Friendly message when customer has reached max # of attempts resending SMS

[CMS] – Plan card misalignment on Plan Card block

[SLCM] – Remove Sim Local icon from whitelabel homepage

[SLCM] – Enable password reset and account deletion for unite and pos users via UNITE

Known Issues

TF-2619 [Android app] Sim Local does not work on Android < 10

TF-2614 PhoneInput country names show localization keys instead of values

TF-2322 [payload] Plan selection page: default image size

TF-2305 [payload] Improve translation failure messages into the CMS

TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block

TF-2293 [shop] Referral link does not keep languages if social sign-up is used

TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)

TF-1592 [Payload] Preview post draft does not work in production environment

25.09.03 (Deployed 09/09/25)

eShop/Mobile Apps:

Trading Capabilities | Upsell capability: Promote higher data plans of same operator/duration
CMS | Plan Card Block 'More Info' Button: Added 'More Info' button and made plan cards clickable across the platform
Orange API | On-demand Stock: New API integration for real-time eSIM provisioning enablement
Trustpilot Integration: Display Trustpilot score and reviews on website & Trigger Automatic service feedback
Klaviyo Integration Improvements: Enhanced integration to pass last plan purchased per customer & trigger 'Place Order' event
Security | SMS Pumping Protections: Implemented rate limits
Free Trial Label change: Renamed 'Free eSIM' back to 'Free Trial' across platform
CMS | Multi-tenancy Enablement: Migrated components to collections structure
Domestic Use-case Support: Extended Product Offering Search API with duration range filtering; added endpoint for popular category/brands

Platform Maintenance & Code Quality improvements:

Migrated React Router v7 pages to imperative routes
Removed unused database columns
Deprecated trip.com API
Ensured Android 16KB alignment compliance

Critical Security & UI Fixes

[Kiosks] - Disabled all hyperlinks in Kiosk UI to prevent security concerns
[Fix] 'EdgeToEdge' plugin iOS implementation error
[Fix] inconsistent plan card heights on plan selection page
[Fix] Non-clickable 'Get Started' button for Free Trial
[Fix] Missing padding for non-featured plans in operator social proof block
[Fix] Fix Apple Mobile App build process

Known Issues

TF-2619 [Android app] Sim Local does not work on Android < 10
TF-2614 PhoneInput country names show localization keys instead of values
TF-2322 [payload] Plan selection page: default image size
TF-2305 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

25.08.13 (Deployed 14/08/25)

Performance Improvements

New Button on BackOffice to clean CMS cache

eShop/Mobile Apps:

New features

Microsite added to Phoenix (payload/microsite integration).
Affiliate discount query parameter supported; promo voucher popup.

Fixes

Android keyboard overlap fixed
Hero block tab fixed
Old product offerings without product base currency fixed
Back to home button behaviour fixed
“Check for updates” button for mobile apps fixed
Fixes for Refer a friend flow
AWIN campaign codes in vouchers fixes

Updates:

Order Summary | Spanish translation updated
Phone-unlocking page migrated to Phoenix
Sentry hydration error context improved

SLCM

Quicksight reports are removed

Tech improvements

Security | dev dependencies removed from prod builds
Payload packages updated to latest version

B2B

Free Trial | Welcome screen updated for Whitelabel

Known Issues

TF-2619: [Android app] Sim Local does not work on Android < 10
TF-2614 PhoneInput country names show localization keys instead of values
TF-2322 [payload] Plan selection page: default image size
TF-2305 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment

25.07.23 (Deployed 29/07/25)

Performance Improvements

Cache improvements follow ups

eShop/Mobile Apps

Site Merchandising | Data allowance cross-through for promos
Plan card adjustments for desktop/mobile web views
Order confirmation email | Add Operator name to enable users to identify their eSIM provider when need to adjust APN settings
[Fix] Discounts failures when paying with Apple Pay
[Fix] Free trial screen enable better country scrolling
[Fix] XeSIM - German translation of Accessibility statement
[Fix] White-labels | padding for operator social proof text
[Fix] White-labels | footer translations update to hide SimLocal info

Referrals

Easily Share referral link via multiple channels
Order confirmation email | Refer-a-friend banner added

MarTech

[Fix] Campaign links with default currency - redirects

CMS

Hero Block: Extend to include “mailto” protocol
[Fix] RTE | Allow adding internal & external hyperlinks as a custom link
[Fix] RTE | Internal link option removed to avoid 500

SLCM

Merchandising | Ability to set “Selling countries” in product offerings (decouple coverage countries)

Partner API (Whitelabel Domestic enablement)

Updates for top-up flow
New Endpoint to Check Usage Balance

Kiosk

[Fix] Increase time out to allow successful Three uk processing

Platform

Upgrade to capacitor v7
CloudWatch log exports for RDS/Aurora enabled
Enabled tags to copied to the snapshots of aurora db clusters
Enabled point-in-time recovery and deletion protection for dynamodb
Upgrade Java 21.
WiggleWireless Callback URL to cognito
Leaddeveloper role access to stepfunctions
Enabled deletion protection in the rds clusters
Modified the event categories of rds event subscription to match the security hub control
Subnet routes for private-compute subnets to SS vpn

Known Issues (Known Issues list)

TF-2614 [Free trial] PhoneInput country names show localization keys instead of values
TF-2411 [payload] "Featured In Companies" predefined block is not visible on store location page
TF-2374 [payload] Hero Section - youtube videos are shown incorrectly/not visible when placed above or below
TF-2322 [payload] Plan selection page: default image size
TF-2305 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1592 [Payload] Preview post draft does not work in production environment
TF-2619 [Android app] Sim Local does not work on Android < 10

25.07.09 (Deployed 15/07/25)

Performance Improvements

Add cache layer between Remix and Payload CMS
Simplify call-chain improvements

eShop/Mobile App Updates:

Footer: Add link to Accessibility Statement
Updates for CS 24/7 across the site
Destination Pages: Hide ratings and social proof padding adjustments
Homepage: Update Operator Logos with Hyperlinks to network pages
Free Trial landing: Update styling for selected countries to avoid confusion
Marketing consent updates
[Fix] Switching currency ensuring it always updates prices
[Fix] Marketing consent to always apply for social signup
[Fix] Blog post search and filters
[Tech] Logging updates

Referrals:

[Tech] Move Customer Data to the Database
[Fix] Welcome onboard popup appears on every homepage visit

MarTech:

Ability to pass default currency as a parameter for Campaigns
Google Shopping Feed : add targeted countries

CMS

Featured In Companies editable in CMS
Ability to add different Testimonials per page (Testimonials as a block)
Add new url paths for about-us, partners, affiliates to assist page migration from webflow
[Fix] Hero Block: Ability to add image above/below
[Fix] CTA (hero block, info banner) maintain locale when opening internal links

SLCM

Automatic Trigger of translations updates when modifying the English version is updated
Unified input modal for Sales channels Plans and Product Offerings
Update Labels for Promotional fields (previous price , previous data)
[Fix] Clear promo “previous price” from eShop when removed in SLCM
[Fix] Operator promo text translated on destination pages

Partner API

New fields exposed for networkSpeed, roaming, Operator promo text, merchandising fields

Platform

Security remediations

Known Issues

TF-2411 [payload] "Featured In Companies" predefined block is not visible on store location page
TF-2374 [payload] Hero Section - youtube videos are shown incorrectly/not visible when placed above or below
TF-2322 [payload] Plan selection page: default image size
TF-2305 [payload] Improve translation failure messages into the CMS
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2292 [payload] Highlight Rich Text - Inline block not translated & Table of Content issues
TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-1954 [payload] Internal Link in Rich text block causes error
TF-1792 [shop] Discounts not applied for Apple Pay/Google Pay
TF-1592 [Payload] Preview post draft does not work in production environment
TF-2524 [Kiosk] CS Three UK eSIMs orders are processing very slow, Orders complete but refund still given

25.06.18 (Deployed 19/06/25)

Performance Improvements

Plan Details page: 301 redirect when url doesn't match, instead of 404
Remove Blog section from homepage
Extend ecommerce/product_offerings to receive country_slug instead of country_id
URL search parameter parsing error
Log CMS responseTime
Cookies being overwritten causing pages to be delayed updating

eShop/Mobile App Updates:

Social login signup not poulated database correctly

Known Issues

TF-2017 401 Errors Preventing Image Indexing in Google (API Media File Path)
TF-2498 [payload] Hero block cta link is not translated to other locales
TF-2292 [payload] Highlight Rich Text - Inline block not translated & Table of Content issues
TF-2305 [payload] Improve translation failure messages into the CMS
TF-2322 [payload] Plan selection page: default image size
TF-1592 [Payload] Preview post draft does not work in production environment
TF-2295 [payload] Unable to return to video selection view in step2 of how does it work block
TF-2450 [shop] Blog post search does not work
TF-1792 [shop] Discounts not applied for Apple Pay/Google Pay
TF-2252 [shop] Free Trial Mobile Number Verification screen: Skip button does not work
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2504 [shop] Old plan price is still shown on plan card after removal from SLCM

25.06.12 (Deployed 17/06/25)

Performance Improvements

Update Payload application to version to 3.40.0
Enable Memory Heap logging
Migrate to React Router v7
Landing Page header - set fetchpriority to high
Optimised shop SVG and PNG images

eShop/Mobile App:

New Features

Plan Cards | Operator social proof remove default text
Plan Cards | Add SimLocal logo asset as an option for Operator Company
How does the Sim Local eSIM work
- Add Check Device Compatibility pop up
- Background colour updates
Referrals
- Add user data to Unite DB
- Update currency on the banner to be dynamic based on currency selected
Order confirmation email | Update receipt attachment to reference 24/7 Customer Support
eSIMDB | Send dataCapPer value in the API
Emails
- Visual Refresh with new assets: Top up Success and Unsuccessful

Updates

Blog Posts - fixed Google maps embed spacing
System Setting for WhatsApp number

Data Analytics:

Update product Feature text(item_category2) for Google Analytics to send ”n/a” when not set.

25.06.03 (Deployed 04/06/25)

eShop/Mobile App:

New Features

Pre-Purchase Journey:
- Plan Card redesign with additional information for roaming & network speed
- Price 'cross through'
- Plan Details tabs (Description & Features)
Blog Improvements:
- Ability to add a table
- Ability to add Floating CTA
Payload
- Price Match Promise banner
- Animated Press carousel
- Table section for Plan selection pages for competitor comparison
- Page builder: Extend background colours
- Remove H1 headings from Hero block to avoid SEO impact
- Ability to Embed GDPR compliant YouTube video
- Add pagination options (5,10,25) in payload media
- Enable addition of more blocks (like Hero) in Plan Selection Pages
- Enable addition of more blocks in Plan Details page
Emails
- Visual Refresh with new assets: Top up Success and Unsuccessful

Updates

Update "Important Notes" to make confirmation code more prominent in the post-purchase journey
Extend Country search to include alternative names for Indonesia
Updated Plan Card Sort when custom order defined
Updated confirmation email to include phone number
Updated Whatsapp link in emails
Updated closing filter button to not overlap on some devices
Updated local to ensure correct translations are displayed

Management Console:

New fields available for Plan cards display: roaming checkbox, Network speed selector, old price
Import/Export feature updated to include additional fields.

Data Analytics:

Adding Referrals analytics

Platform:

Security remediations
- Add Security Headers to CloudFront Cache behaviours for management console
- AWS Config resource override in non-prod environments
- AWS Security Hub - Application load balancer configured to drop invalid http headers and enable delete protection
Additional logging for CMS service
Increased CPU and memory resources for SSR Service

25.05.14 (Deployed 20/05/25)

eShop/Mobile App:

New Features

Referrals MVP - Ability for customers to invite a friend through sharing a referral link
Pre-Purchase Journey | Plan Selection Page Refresh
- Added Social Proofs Block
- Added How Does it Work section
- Updated Hero editions for Plan Selection page
- API endpoint updates to return new plan card details data
Pre-Purchase Journey | Product Details Page
- Image background new block
- App ratings block
- Plan Details view for disabled plan (and improved obtaining product offering status)
eSIMDB enablement - Addition of data cap value in the Product offerings API
CMS | Blog Improvements
- Added Highlight Box for Important Tips & Side Notes
- Added Plan Card Block to Blog Post
- Added Info Banner Block to Blog Post
CMS | Page Builder v3
- Added Media Placement setting inside Hero Block
MarTech | SEO/Performance optimisations
- Improved user feedback for page navigation loading
XeSIM | Enable Klaviyo

Updates

Added New Multi-destination 'Oceania'
Removed the 'Express login' label from the login/signup view
Narrowed country list for Free Trial SMS Verification in UI
Eliminated unneeded horizontal scroll for Checkout bar
Updated “Buy Now” button labels to be consistent
Updated App Store button navigation for desktop web
Updated iOS App "Customer Support" Button on Home Screen not navigating
Updated Related posts to allow multiple use
Updated navbar/footer “Help centre” link to prevent displaying 404 error page
Updated redirect URLs on Contact page to work with all languages
Updated "Validity" in “Your order is ready” email
Updated Blog post "See more" button location in mobile view
Updated Android app direct download feature to work correctly with all operating comanies
Add new Countries to Mobile number verification white list

Management Console:

New fields in Management Console for plan card details
UNITE update to decrypt new stock file from Three UK
Update validation messages during data import
Stock availability after sim import fixed
Update editing Operating Company validation
Improve google lambda for Google product feed

Data Analytics:

Tracking "See other plans" purchase journey from "Find My Plan"
Updated “Find My Plan” step tracking for Mobile Apps
Tracking plan order index for certain Data Analytic events
Updated item_category in data layer not reflecting the correct country

Known Issues

TF-2328 [shop] Whatsapp link in v2 emails is not working
TF-2295 [shop] Unable to return to video selection view in step2 of how does it work block
TF-2293 [shop] Referral link does not keep languages if social sign-up is used
TF-2292 [Payload] Rich Text - Inline block not translated & Table of Content issues
TF-2252 [shop] Free Trial Mobile Number Verification screen: Skip button does not work
TF-1955 [Payload] Youtube Embed - GDPR compliant
TF-1592 [Payload] Preview post draft does not work in production environment
TF-1481 [Payload] WAF policy rejects uploads of all .svg files
TF-2028 [mobile app] Filters page: close button for some phone models is overlapping with battery icon and cannot be closed

25.05.06

eShop/Mobile Apps:

New Feature

Free Trial - implement a countries allowed list for sending SMS

Retail Tills

Updated how paginated data is returned by reverting to a custom Jackson module

25.05.06

eShop/Mobile App:

New Features

Pre-Purchase Journey - Plan Details | Dynamic Sitemap & Floating Checkout Button bar added - Plan selection page: Filter/Sort buttons improved on mobile view

CMS | Blog Improvements - Social buttons added - Ability to embed Reddit Thread - Ability to embed Google Maps - Increased Width of Blog Posts content

CMS | Configurable contents - Ability to add configurable section to the Store Location pages - CMS | Page Builder v3 - Ability to add Media Block

MarTech | Organic growth - Implement AppsFlyer OneLink for Web-to-App Tracking - Automate Product Feed Sync in google merchant center

Updates

Order Confirmation email updates (Thumbnails for how to videos, confirmation code re-position, Lyca instructions updates)
Email Refresh: Refundable/Unsuccessful order w/ new template
Contact Page improved (added to sitemap, chatbox added, swap order of online support vs email)
Customer Profile: Reduce prominence of "Delete Account" button
Customer Profile: Pass Firstname, lastname, phone number to Klaviyo
Sign Up: Improve Klaviyo profile creation upon registration with Social login
Updated Careers Section in Webflow
Hero section image displaying improved
Microsites | Reviews Padding fixed in webflow
Fixed language switching after publishing page in payload
Fixed Plan cards widths in plan cards section
Fixed reordering sections in CMS
Fixed App rating showing multiple times
Phoenix 500 Internal Server Errors: Fixed issues with multiple and trailing forward slashes in the URL
Fixed 403 error upon login attempt in SLCM/eShop
Update the handling of Deeplinks when converted to lowercase by the browser application
Update images for emails and FAQ section to be accessed from the correct repository
Update Payload to allow custom URL's to be added to images.

Management Console:

Improve search of unaffiliated orders
Performance improvement when resetting SSN for recycled sim
Users database table tidy up
Remove obsolete EsimAdapter

Data Analytics:

Updated Google and Apple Login tracking
Added data layer to track featured and non-featured plan
Added missing user_destination

25.04.11

eShop/Mobile App:

New Features

Order confirmation email - content updates
Added Plan filters for plan length and price, and UX improvements
My Account page
- New Order History menu
- Manage Cookies option updates
- Editable phone number
Added Footer to Blog Posts and News page
Replace blog "Related Articles" with more relevant recommendations
Plan Details pages sitemap added
Payload CMS Configurable contents
- Introduced Structured Data
- SEO tags for Product Details page
- Redirects collection support for wildcard and 301 redirects
- Customisable blocks added for Plan Selection pages
- Section background colour updates
Added a swipe component on mobile for paginated content: Testimonials and 'Big Brands' Section
New Contact Us page

Updates

Enable 'Europe' as a Destination on landing page
Removed social login buttons from verify email login prompt
XeSIM shop added country switch, currency and cookie domain group
Renamed 'Free Trial' to 'Free eSIM'
Optimised image sizes for Plan pages
Decreased title font size for hero section in mobile
Added Plan price to Product Details pages
Updated search input to be configurable for Plan Selection page
Provided feature flag for hiding Search input in Plan Selection Pages
Added warnings for Silent translation crashes caused by Validation errors in CMS
Fixed incident with Unexpected publishing of Payload Draft Pages
Fixed Plan selection graphic image cropping in desktop wide view
Fixed Plan Card title reloading on language selection change
Upgraded Payload CMS to the latest version

Platform:

Allow services to run with cache disabled
Performance improvement for stock recalculation
Optimisation of order search
Capture origin country of api request for free trial

Management Console:

Import data file error message updates

Retail POS:

Updated error message when reporting faulty SIM by ICCID

Data Analytics:

Enhanced tracking for Find My Plan flow

25.03.31

eShop/Mobile App:

New Features

New Product Details Page
New configurable contents in Payload CMS
- Menu elements
- Footer elements
- Page Creator: choose background colour for a section
- Cookie Policy page
My Account page redesign
New Organisation and Whitelabel shop for XeSIM

Updates

Additional entries for extended country search
Email updates for translations and page format for the following version 2 emails
- Welcome
- Forgot Password
- Verify your account
Removed Phone Support details
Blog Posts: Google Form response improvements
Plan Selection page filters automatically opened if filter parameters are included in the url
Payload Page Creator: updated space between sections
Landing page and footer text updates
Updated landing page Image distortion
Removed countries with no available plans from country dropdown
Updated plan selection page to remove horizontal scrolling
Updated feature label to prevent reloading
Updated Find My Plan algorithm

Management Console:

Add Smartroam usage checker to SIM profile page
Allow 4 digits in the Operator Plan country calling code field
Added Caribbean Guilder (XCG) as a supported currency
Improve stock calculate query performance
Fixed error message when creating a SCP with a long title
Update log entries to always include Correlation ID and log context

Data Analytics:

Free Trial tracking improvements
Custom page view tracking improvements
Added currency_code data layer as default
Add SEO title and descriptions on Product details page
Tracking for "More Info" Button and the Plan Card on Plan Selection Page

25.03.14

eShop/Mobile App:

New Features

New Store Locations Pages configured in Payload CMS
Addition of template blocks and configurable content for creating new bespoke shop pages within Payload CMS
- Blocks:
  - Info Banner
  - Tiles
  - Plan Cards
  - FAQ
- Content
  - Help Center
  - Store Locations
Updated email templates to include the latest brand and designs
- Welcome email
- Forgot Password
- Verification code email
- Confirmation email, translation of receipt attachment
Sign-up/login page redesign
Mobile App Help page update with new content and videos

Updates

Free Trial not allowed for deleted accounts that already had a free trial
Update language selection continuity when switching stores
Plan Selection page URL decoupled from plan selection page name changes
Homepage SEO metatags configurable in Payload CMS
Added translations for Operator Logo home page section
Dynamic featured country links in footer with default option
Updated App Store Review Prompt to correctly display post-purchase
Removed Max Character Validation and width, paddings improvements for testimonials section on Home page
Updated plan selection pages with no plans to display “Not a match”
Updated plan card price currency to update correctly inside Page creator rich text block
Updated currency to correctly refresh on Plan Selection page
Updated user locale in Cognito

Management Console:

Implement automatic translations of Product Offering Name and Description

Data Analytics:

Improve SMS OTP information capture
Improved language information capture
Switch AWIN tracking to use code integration

25.02.27

eShop/Mobile App:

New Features

Introduction of additional Mobile Number Verification for the Free Trial feature
- One time use for a mobile number across accounts
Configurable page content using Payload including:
- Page Creator - functionality to create new configurable eShop pages
- Individual country plan selection pages
- Testimonials section for landing page
New design for “Your order is ready” email for Sim Local including:
- All new text and graphics to match latest branding
- Invoice Attachment
- Addition of “How to Video” Content

Updates

Plan Selection page default plan sorting changes to most expensive first
Addition of flag icons for countries with no ISO code
Embed How-to Videos on Webflow pages
Fixed a crash for eSIM enabled Android devices running Android OS lower than 10
Fixed CMS Rich Text crashing SSR when an invalid link is introduced

Management Console:

Updates for order event history
Update display month when decrypting Three UK activation code fails
Update sorting columns on the Sales Devices page
Update to hide the discount menu item if the user does not have the required permissions

Retail POS:

Update country flags to display in the correct position

Partner API:

Include eSIM confirmation code in POST orders response

Klaviyo:

Pass details of guest checkout profiles
Pass checkout language

Platform:

Removed deprecated UI Setting: ZENDESK_CHATBOT_ENABLE
Update Capacitor to version 6
Update order completion to be triggered by Stripe and not Order complete from eShop
Email templates deployment timeout updated from 30 mins to 2 hours
Improve log messages for audited calls

Data Analytics:

Updated page location values that are showing as not set

25.02.14

eShop/Mobile App:

New Features

Homepage elements configurable in CMS
Pass customer’s travel destinations to Klaviyo
New Navigation Bar selection for Language and Currency and style updates

Updates

Free Trial - Enforcing Email Uniqueness at DB level and Additional email validation for email alias
Country Search: Additions to search criteria for popular destinations
Plan search filter- UX Optimisations
Order Confirmation email: make “How to Videos” more prominent
Add sitemap.xml for all supported locales
Updates for how video is displayed on 'How To Activate your eSIM' page
Updates to "How to activate your esim" pages in Webflow
Update Help menu -> "eSim Travel" to "eSim Travel Explained"
Fix 404 errors on some plan selection pages due to country name change
Fix Server 500 errors affecting a small number of pages
Update Plan card Countries Link to open countries modal
Update Mobile Hamburger Menu to prevent 'Download App' Button being covered by the search Bar
Fix order conversions duplications for AWIN
Update minimum supported version screen for web app
Update Country name displayed for Ivory Coast
Update language switch for Epay stores

Management Console:

Track transaction state change history
Update save filter functionality to allow search for SIM Profiles
Update translations in “Your order is ready email”

Platform:

Split territories for Caribbean islands (Bonaire, Saba, Saint Eustatius)
pgrade to Java 21
ShopCognito Automation Fixes (Post manual changes)
Phoenix Redirect Automation Fixes (Post manual changes)
Quicksight User Automation Removal
shop.simlocal.com automation fixes (Post manual changes)
NodeJS Lambda Runtime Upgrades to v20
Refactor DB Schema Management (Liquibase) Implementation
SFTP Server Fix After AWS Forced Changes

Data Analytics:

Add new event for 'page_view'
Fixed Data Analytics event Check Data Layer in the purchase

Kiosk:

Update Error message for out of stock plans

25.02.05

eShop/Mobile App:

New Features

Improved country search to return relevant results
Ability to filter plans by feature on the plan selection page
Ability to customise sort order to plans on Plan Selection page
Added Download App Section to landing page
Displayed lowest plan price in a destination block on landing page

Updates

Navigation and Menu Bar changes
- Download App Button added
- Menu shrinking to burger icon for mobile browser view
- Menu and Sub menu options redesign
- Displaying 'Login' instead of 'My Account' and 'My eSIM' options when user not logged
- Contact Bar (Green Bar) updates to include help and new WhatsApp Text/icon
Update Order confirmation email with link to to APN settings and our How-to guides
Prompt user to login when using the links from the Order confirmation email for logged in plan purchases
Update “eSIM Explained" and “How our plans work” texts for B2B partners
Update Country Text on Plan Selection Pages
Page optimisations for SEO
Fixed Help Centre menu links and "See More" button links
Updated "Remaining Data" display for Smartroam Unlimited Plans
Updated meta tags for landing and plan selection pages
Update Tripadvisor/Google rating icons on plan selection page
Update counties order Destinations page
Update URL redirects to ensure language selection is carried over from partner landing pages
Update default currency for landing page featured countries and blog post elements
Fix intermittent Unexpected Server Error

Management Console:

Addition of indication for Featured Plans in Product Catalogues snd Sales Channel Plans pages
Fix error for creating new Sales device
Fix error for Add new POS user
Fix saving filters error on customer orders screen

Partner API:

Update Faulty reason mapping in Order Item Model

Platform:

Added new Countries
Error responses logging in GW services

Data Analytics:

Added tracking for App Store buttons on landing page page

25.01.21

eShop/Mobile App:

New Features

Implement a new headless CMS
Migrate initial eShop pages to use the CMS

Updates

Update Order confirmation email for:
- Lyca US Operator to include tailored activation instructions
- Smartroam Operator to include updated APN information
Plan Selection Page Improvements
Navigation Bar:
- Text and Colour Changes
- Eliminated scroll
Removed broken link in terms and conditions
Added "Affiliate" submenu in “About Us” menu

Management Console:

Allow update of Sales Channel for a Sales Device
Update error messages displayed to the user
Update to allow stock to update when importing SIM’s not linked to any product/retailer

Partner API:

Implement cancelling pSIM orders

Retail POS:

Update “Sort price” feature to prevent blocking completion of sales in Mobile view

Platform:

Refactor and extend DapxException codes
Update database to include additional fields for selected tables
Disable sending customer service email for account deletion
Updated AWIN Pixel tracking to be configurable

24.12.20

eShop/Mobile App:

"Find My Plan" updates
Homepage hero section updated
Homepage destination section updated
Added "Free Trial" banner to Travel eSIM page on mobile app
Blog post sort improvements
Updated plan previews and tab names on "My eSIM" page
Mobile App homepage enhancements
"Why Sim Local" section enhancements
Updated expiry date for add-ons in Order history
Updated guest checkout plan details page to not display a mobile number for data only plans

Management Console:

Updated price rounding feature
Fixed toast bug for empty errors
Fixed SKU Suffix error message
Update decrypt file error message for SIM Import
Removed all external links account deletion email

Partner API:

Update "Create order" API endpoint to support physical SIM’s

24.12.07

eShop/Mobile App:

Currency selector moved to the navigation bar
Updated destination tabs to include Multi-destinations
Plan card & Navigation Uplift - Display additional text information
Update Operator Terms and Conditions
Updated EE Graphics on UK Plan Selection Page
Synced Help page with Webflow
Redirect to parent eSIM details page after purchasing an Add-On
Fix incorrect Google review link and adjusted icon sizes on mobile apps
Update merchants name on Apple Pay form
Update Customer service Whatsapp number and store locator to display above Navigation bar

Management Console:

Updates to error messages
Add "Help" icon to each page with a link to documentation - Implement saving filter settings locally
Update the “add sales device” modal to only show the sales outlets of the selected sales channel
Update Discount page to include an AWIN Account Id column and filter
QuickSight user no longer created for each sales outlet

Retail POS:

Update Order/Sales Query to trigger after “Apply” is selected
Allow sorting the List of plans by price
Fix selecting a specific date on the Orders Report
Fix error with Retail Sales order date range

Kiosk:

Customer Service phone number removed from receipt

Partner API:

Update Product Offering to Support pSIM

Platform:

Implement platform wide error codes
Add alias for ‘from’ email address
Remove deprecated countryID support

Data Analytics:

Implemented Appsflyer event: af_free_trial_purchase.
Integrated the API and added tracking for "Free Trial" event for
- Tiktok Pixel
- Meta Pixel

24.11.26

eShop/Mobile App:

Removed expiry date from plan details page
Auto-activating Plan enhancements
- Moved the 'Renew Plan' button to the bottom and changed its style to grey.
- Skipped the Order Confirmation view for Guest checkout flow.
- Changes to the 'Payment successful' popup.
- “Your order is ready” email replacing both the “Order confirmation” and “How to install your sim” emails
Plan Card Enhancements
- Styled the Cards and featured label
- Added colour options for the ‘Top Seller’ label on Plan Cards.
Resolved issues with page content appearing to jump when switching views.
Updated Android eSIM installation steps to include activation code with LPA prefix
Fixed missing currency in TikTok AddToCart event in Webflow.
Corrected the wrong IP address instance for TikTok events.
Fixed padding in the country field input when there’s no magnifying glass icon.
Fixed text overlapping with the magnifying glass icon in the country input.
Removed message when selecting “show password" button.

Management Console:

Allow Customer service Assistant role to view Discounts
Update Import Operator plan feature to automatically set status to inactive
Product offering page locked prices update immediately
Fixed issue with discount export to CSV

Retail POS:

Reports - additional columns and filters

Platform:

Trip.com
- Update controller endpoints
- Update Order Cancelling mapper
- Add Order Cancellation status
- Ignore empty strings while searching for order
- Update voucher sender type
- Set Order ItemId to "0"
- Update transaction type

24.11.06

eShop/Mobile App:

Auto-activating Plan
- Updated information about Refund and manual activation
- Uplifted Plan Details view after (Auto)activating
- Skipped Order Confirmation page
Free Trial Improvements - Disabled access to free trial for temporary emails
Removed Non-UK Phone Numbers from Mobile App Support Section
Removed unnecessary content below footer in Destinations page
Fixed error after Apple/Google pay payment Cancellations
Investigated incident with missing confirmation email

Management Console:

Customer order page - add search by voucher code
Display spinner for all long-running queries
Fixed welcome email templates for whitelabel sites
Fixed currency abbreviations
Fixed discount page pagination issue
Fixed effective plan link
Fixed save "-1" for unlimited data in Operator Plans
Fixed product offerings with locked attributions linking to operator plan.
Fixed locking price reflected on the UI on the sales channel plan page
Discount cannot be edited if "AWIN account ID" field is not populated

Retail POS:

Login - Improve messaging for wrong username format on 1st login Reports added New Columns Allow date range of up to a month for reports- BE only

Platform:

Remove NTW from infrastructure code
Remove Inland-Cellular from infrastructure code
Improve get awinAdvertiserId performance.
Trip.com:
- Fix order activation link
- Send Activation key when requesting an order url

Data Analytics:

Implemented sign up event for the Free Trial Offer
Moved Analytics provider from core to ecommerce

24.10.09

eShop/Mobile Apps:

Step by Step Guides
- Updated stylings and instructions for the Installation
- Replaced radio button device selection with a dropdown for the Installation
Resolved mismatch of event_id value between browser and server for TikTok Complete Payment event
KDDI | Add operator logo
GoHub (dtac) | Add operator logo
Improved Discount input elements wrapping on narrow viewports
Submit country on selection from dropdown
Operator Terms and Conditions links updated
Discount Apply button is disabled until a discount code is entered
Fixed language selection button sizing
Graphics replaced for “Free Trial Offer cannot be used” view
Fixed the “Next button off the screen” for Onboarding screens
Updated Layout applied for Free Trial Flow and Onboarding Screens
Mobile number in order confirmation email, only shown for plans with minutes
Updated Coverage search layout
Updated Free trial image
Updated Facebook event to include only 1st available IP Address

Management Console:

Multi-channel discount code
Create user form improvement
Message display improvement
SIM Profile page improvement - added SIM type
Fixed sales channel plan can't save with [0] min
Fixed sales channel plan validity field is empty
Fixed eSIMChoice plan with adapter issue

Platform:

Implement Aff Voucher Code Attribution and Conversion Tracking for AWIN
Email campaign for abandoned purchase - Pass order creation date to Klavyio

Data Analytics:

Data Analytics events added for Download Plan button
Data Analytics events added for the Free Trial Offer

24.10.23

eShop/Mobile Apps:

Free Trial Improvements
- Updated Free Trial Flow texts
- Added web views for Free Trial flow
- Added entry point for accessing Free Trial Offer
- Added Sentry logging for Free Trial Plan activation fail/timeout view
Add Chat Widget to Plan Selection Page for partner sites
Disable “Apply” button until full discount code is entered
Change Help menus to be consistent across all pages
Fixed eSIM activation email not received
Fixed Confirmation email not received
Fixed Install plan button redirecting to Error page
Resolved "How to install" and "Activation failed" emails received for the same order
Fixed GET orders status code 500 when accessing an eSIM-details when logged out
Fixed issue with payment modal not loading
Adjusted Downloading Plan loader to fit the screen
Corrected Plan card width on plan details page
Fixed issue with wrong plan status

Management Console:

Add view to display all product catalogues associated with a sales channel
Add filter options to Discount and SIM Import pages
Add product catalogue name to Manage Catalogue sales channel modal
Updated bulk top-up modal wording
Fix ability to reset order rate limit.
Fix issue with updating Retail POS user roles
Fixed issue with creating new Management Console users

Retail POS:

Updated bulk top-up modal wording

Platform:

Trip.com API feature Implementation
Feature flag added for Plan Auto-activating
Removed country ID support on BE (part 1/2)
Improve Error Tracking - Added error new codes and adjusted error messages
AWIN Integration: Improve voucher attribution to include additional account ID’s

Data Analytics:

Added analytics for the the Free Trial Offer entry point
Created Data Analytics events for Downloading Plan with Apple Universal Link
Step by Step Guides v2 - Data Analytics added for installation code copy buttons

24.09.25

eShop/Mobile Apps:

Free Trial Offer
Klaviyo Integration
- Pass the Order Purchase date
- Configuration to support scheduled emails
Added PIN1 to the order details page
Updated graphics and texts for Onboarding Screens
Added WhatsApp Button to Contact Us Page
Optimised Coverage search layout
Added Promo Image Banner to Destinations Page
Decoupled error and error message shown in AsyncWrappers
Logged unexpected caught errors to Sentry
Added frontend error codes and adjusted UI error messages
Android Download eSim Failure Sentry Logging
Automatically detected OS for Settings and Guides view
Align information on confirmation email and plan details page
Fixed incorrect spelling of Canary Islands
Fixed unnecessary scrolls when picking a country in Find my Plan
Fixed country name in checkout flow for Find my plan
Fixed mobile Find My Plan text alignment issues
Fixed Add-on purchase blocked if too many countries listed
Fixed summary page layout movement when plan Out of Stock
Fixed missing countries data for old orders

Management Console:

Import of Product Catalogues and roles and permissions set up
Import of Operator plan and roles and permissions set up
Import of Operating Company and roles and permissions set up
Allow the minimum supported version to be set via a System Setting in Backoffice
New filter with deep links on the SIM profile, Sales Channels, Transactions and Bulk top-up pages
Updated SLCM Service Desk link
Update eSIM details include PIN1, PIN2, PUK1 and PUK2
All Operator Plan changes are propagated to the associated offerings
Fixed eSIM Import "Go to eSIM Profile" button
Fixed sales channel unable to be set to active after credit limit exceeded
Fixed updated error message for discount expiry date
Fixed customer search modal
Fixed: Sales Outlet modal is showing the sales device name, but unable to create a sales outlet

Platform:

created_by_id is now set when the order is affiliated
Create order cleanup of old records
Database cleanup after customers' GDPR management rollout
Improved LocalisationApi performance
Removed deprecated partner_product_offerings and esim/notify_available_offerings endpoints
Fixed System Settings delete record cache not clearing

Data Analytics:

TikTok Integration Calibration
Created report in GA4 using 'click_event', which is tracked in features Find my plan and others
Added Data Analytics for Find my Plan from webflow landing page

24.09.02

eShop/Mobile Apps:

Find My Plan layout improvements
Onboarding
- Blocked 'back' button feature for Android mobile app
- Added skip button for larger screens.
Amended mobile number on plan details to remove '0' prefix

Management Console:

Fixed discount expiry date being set to a past date
Bulk TopUp
- Fixed timeouts for large bulk Top Ups
- Fixed creating bulk top-ups for product offerings

Platform:

UI Setting for 'Add On' feature
Added additional error logging to Sentry

Partner API:

Fixed eSIM Activation Code not being returned

Data Analytics:

Added Meta sign-up event for iOS.
Added events for tracking Find My Plan

24.08.21

eShop/Mobile Apps:

Onboarding feature for Mobile Apps
Find My Plan Flow Improvements
Free Trial Offer initial work
Updated string "Canary Island" to "Canary Islands".
Updated "FAQs" to "Help Center" on menu.
Updated VAT & Company Name in Sim Local Emails.
Enabled Lottie Animations
Fixed Smartroam Top Up Issue
Fixed guest checkout + sign-up redirects to my esim page
Fixed Direct Download button available for unsupported plans on desktop browser -Fixed Apple Social login Issue

Management Console:

New Effective Plan page
Migrate microsites from SCP to catalogues
Import product catalogues

Platform:

Fixed Smartroam Top Up Issue
Real-time Network Events Feature
Change countries API to use enums
Performance Enhancements
- Refreshed Redis cache TTL after read.
- DB index added for faster obtaining localisation data.
- Fixed invalid cache misses

Kiosk:

Outage Alerts

Data Analytics:

Sent 'page view' and 'add to cart' Facebook events using new endpoint.
Added Meta sign-up event (iOS).

24.08.08

eShop/Mobile Apps:

Fix for plan details page not loading after purchasing a plan

24.08.01

eShop/Mobile App:

Find My Plan Feature
Apple Universal Link Support
Orange Olympics Promo - Plan Card changes to include Featured Plan custom text.
UI Enhancements:
- Added new field PUK1 to order item.
- Updated "FAQs" to "Help Centre" on menu.
- Added PUK number to the details screen in Shop.
Added Ireland country plan page intro text.
Added validation messages if some required Stripe payment inputs are empty in eShop
Fixed plans with unlimited data showed "1 GB"

Retail POS:

Remove max 2000 ICCID's description for bulk top-up

Kiosk:

Fix "Out of order Status" after enabling in kiosk in Management Console

Management Console:

Bulk Export of Product Catalogues Feature
Allow Price for Currency to override Feature
Multi Currency/Discounts - fix error message for Fixed Discounts
Discounts/Vouchers
- add "Delete" Feature
- add feature to edit "Expiry date"
Filter Form - expanded filter feature
Fix product offering not found error message, when when switching Sales Channel Plans
Performance Improvements - Fixed Transactions filter 'Order number' to search by part of order number.

Platform:

Epay change to Voucher PIN’s from 6 digit to 14 digit
Align eCommerce react-router to v5.1 recommendations
Update Countries to use Enums rather than a separate API

Data Analytics:

Sent 'page view' and 'add to cart' Facebook events using new endpoint
Created new endpoint to send Facebook events using CAPI.

24.07.31

Platform:

Updated to remove voucher code padding to 16 digits before sending to 3UK

24.07.18

eShop/Mobile Apps:

Order Summary enhancements
Payment method selection improvements
Improved payment inputs validation
Integration of Klaviyo marketing sign up page for use in retail stores
Added Epay custom labelling for discount code input
Improve activation of Add-on work flow

Partner API:

Updates to support multi-currency

Management Console:

Import of Operator Plans feature
Add page to view and manage FX rates
Allow edit SCP screen to handle multi currency (BE will return full list of prices to SLCM)
Allow editing of “Featured Text” fields in product catalogues
Update error messaging if a duplicate discount code is created
Allow bulk top up for more than 2000 SIM’s

Platform:

GDPR Process - automatic deletion of disabled and inactive accounts
Added endpoint for obtaining a plan according to conditions
Switch to binary serialiser for caching
Security issue - Prevent scripts run via extractTextContent function

Data Analytics:

Add event for Show active plan on app homepage
Added Data Analytics event for Meta sign-up

24.07.04

eShop/Mobile Apps:

Orange Olympics Promo:
- Added styled Promo banner
- Added promotion event for Analytics
- Plan Changes to display Promotion details
- Added promotion event in Webflow for Analytics
- Homepage Promo Banner defined in webflow
Home Page Changes
- Active plans displaying on Landing page
- Renamed "Active Plans" to "Your Current Plans" at homepage
- Active plans order improved at homepage
- Promoted direct download feature for web users
Payments Page improvements:
- Error messages placement improved
- Email input enhanced
- Added component with Order Benefits
- Discount input enhanced
- Added padding between Place Order and error messages
Localization:
- Automate extracting translations from components
- Automate pulling translations from Lokalise
- Check for common translation mistakes (e.g. unused translations, non-
- Static translations, duplicate translation keys)
Fix add-on currency not matching purchased plan currency
Removed Trustpilot score from "Trusted by Travellers" panel
Updated neutral colour variables
Fixed Language switcher to work for all browser windows
Spinner centered and put inside button at the plan card

Retail POS:

Display currency in the bulk top up details modal

Management Console:

Orange Olympics Promo:
- Added retailer_id for promo_banner
- Renamed promo_banner variable to promo_banner_html
- Added fields for Promotional Banner and Featured Plan Text display duration
- Added a Field to Set Featured text Duration
- Added a Field to Set Promotional Banner Display
Export of Operator Companies
Amend Local Network field to Operating Company
Fix the Operator plan - View/Edit button
Fix to edit a sales channel plan after adding to a product catalogue

Platform:

Improved discounts performance
Updated getOfferings improvements for other endpoints
Fixed typescript version mismatch
Updated mobile app to target Android 14
Update to capacitor 5
Fixed security issue - prevent injecting an executable script

Data Analytics:

Added Facebook SDK
Added fbp, fbc parameters added for PageView and AddToCart events
Tracking Production Mobile App Events improved and App_type updated
B2B Affiliation verifications
Fixed GTM error in Webflow fixed

24.06.27

eShop/Mobile Apps:

Currency picker implemented
Implemented passing of the selected language to Cookiebot on Simlocal.com
Added missing translations to Help Desk Landing Page:
Displaying active plan on app homepage
Added possibility to filter on status when obtaining orders on backend side
Added possibility to obtain data balance availability when obtaining orders
Homepage main title text changed to "Travel the world like a local"
Page Title tags fixed Payments Page:
Plan Card made more informative
Loader / Page transitions
Extra details on Order Summary page
Webflow Online Form on the Sim Local Website redirected to ZenDesk
Issue with vertical gap missing between buttons in the 'Check Your email' view

Retail POS/Management Console:

Bulk TopUp - Improved buttons interactions to prevent double submission - Updated description to provide information to user

Management Console:

Multi-Currency: - Product Offerings Catalogue added - Updated Product Offering SKU to make it unique

Platform:

Improved method populating for getting orders for current user
Improved method populating for getting offerings
Optimised DB query for getting orders for current user
Created separate API endpoint for getting profile statuses
Added caching for some endpoints
Infrastructure changes for B2C GDPR Issue & Deleting disabled/inactive accounts

Data Analytics:

Fixed issue with running app ads on Facebook/Instagram
TikTok integration allowing ad campaigns
Verifications & POC of AppsFlyer & UTM parameters to build B2B MVP

24.06.12

eShop/Mobile App

Remove the current implementation of stock check (hiding out of stock plans) and reverting to an out of stock message displaying on the order summary page.

24.06.11

eShop/Mobile App

Login / Signup restructuring
Search submitting on click
Countries dropdown submitting on select
Guest Check Out flow wording changes
Language switcher - common appearance between Webflow and React pages
Enabled background colour capability
FIx chatbot rendering
Fix chatbot window resizing and button overlap
Fix forgotten password email language settings
Fix Paypal payment page redirection if connection lost
Implement Localisation - SEO requirements

Retail POS

List all ICCIDs that fail to import via a bulk top up.

Platform

Services - High Vulnerability Remediations
Update BaseJDK patched image
Database Credentials move to Secrets Manager
Update list offerings logic to read Product Offerings from catalogues but maintain current logic
Performance Improvements - Introduce caching for UI settings

Data Analytics

Search event in the plan-selection page added
Additional details added to the Meta Pixel and CAPI events

24.05.24

eShop/Mobile App

Single Cookie Consent across domains
Localisation
- Multi language support
- Zendesk chatbot Locale support
- Zendesk chatbot chat content language support
Merge of Plan Details and Order Summary
Update to allow Paypal payments for user email addresses containing ‘+’
Update payment user flow to continue to order confirmation page if data connection lost and re-established
Fix Issue with "Activating" status not shown for all plans
Fix Issue with activation steps appearing in the Order confirmation email for add-ons/renew plan
Fix issue with Google sign-in fail
Fix Issue with invalid currency code 5 during payment
Fix issue with purchased plans not appearing on the "My eSIM" page
Fix issue with confirmation code in Plan Details/Order confirmation page
Fix issue with payment successful message shown when Apple Pay payment was canceled
Update Text alignment on sign-up code verification screen
Update header background colour in featured plan view
Update zooming and horizontal scrolling after guest checkout
Update mobile application freeze when complete purchase after internet connection lost and recovered
Improved forgot password error message for incorrect verification code
Update alignment of loading spinner
Add Simlocal website to the info of the App Store Connect
Enable Stock Check feature

Kiosk

Add option to configure promo video per Kiosk

Retail POS

Update apply Bulk Top Up, to allow adding individual ICCID's
Return error List of ICCIDs which failed to import
Display remaining balance on report page
Allow the eSIM Shop destination to have a default country

Data Analytics

Updated logic for disabled button to prevent 'not set' event values in the Search event data
Additional parameters added for Meta Conversions
Add GTM configuration for B2B

Management Console

New Customer user accounts page with option to delete/restore user accounts

Platform

Klaviyo - Delete data for all account deletion requests
Update automated build pipelines
Lagardere SAN update

Partner API

Update Customer Group Transfer API for Manx/Smartroam

24.05.09

eShop/Mobile App

Improvements and updates to the Guest checkout flow
Update Terms & Conditions page
Add language switch to mobile apps
Google Play and App Store Connect Issues
Plan Details Redesign - Plan Card and My eSIM pages
Step by Step Guides - Email Enhancements
Update Login/Signup Modal page location
Update Zendesk Widget page location
Update QR codes to be intractable as an image
Implement white label shop for Lagardere
Update wording of Digicel emails
Update wording of Digicel plan details pages

Management Console

Add filters to the User Management screen
Update sorting by columns

Platform

Integration with the Klaviyo Platform
Multi Currency - Phase 1
Localisation MVP
Implement web hooks with the stripe platform to obtain payment information

Data Analytics

Additional Events in Webflow
Add Tracking Events
Send new GA events for B2C
Setup of B2C Analytics Provider
AppsFlyer: add SKAN postbacks

24.04.29

Improve logic for updating Stripe Payment intents to handle succeeded payments
Display the order confirmation page when an error is returned but payment is successful

24.04.24

Update the Manx/Smartroam adapter to include the new "Customer Group Moniker" parameter.

24.04.16

Add system setting to enable/disable stock check feature.
Remove deep-link support for CI environment to allow Google app approval

24.04.09

eShop/Mobile App

New User Step-by-Step Guides
Improve the messages displayed to the user following the return of an order
Add Stock check functionality so only plans with stock available are displayed
Update Order confirmation and Activation emails with additional guidance on eSIM installation
Implement an eSIM compatibility check feature on the the mobile apps
Implement deferred deep links for the mobile apps
Implement Apple and Google reviews for the mobile apps
Fix social login for all Microsites
Capture T&C acceptance and promo opt in for Google and Apple sign up
Update landing page(Webflow) search results to inherit all styles
Update error message order priority for discounts to prioritise authentication required
Improve structured data and rich snippets for SEO
Busbud Microsite deployment
Improve canonical tag property handling
Implement Firebase and Appsflyer
Implement GA4/GTM
Implement TikTok Ads
Update Guest Checkout user flow (backend changes only, front end changes to follow in next release)
Update payment intent method to allow Paypal and reuse intent instead of creating a new one each time

Management Console

Filter UX improvements to include deep links and support history
Add TanStack Query to Orders Page
Update default status to ACTIVE on Sales Channel Plans page to only list active
Update the manually selecting All in dropdown disabled Apply and Reset buttons without request
Remove Organisations Page
Add filters on user management page
Update the filters form on the Customer Orders page

Back Office

Implement Domain Alias
Update handling of root path (/)

Retail POS

Improve file import error handling messages for bulk top up

Partner API

Improve error handling for create order API

24.03.07

Implement additional security features for Stripe credit card payments
Improvements to fix an intermittent race condition that can prevent a customer completing the payment process

24.02.29

eShop/Mobile App

Added Hubspot integration.
Purchases now have an associated application source.
Plan URLs now reference the product SKU and country ID.
Social Logins now reference Sim Local rather than "amazoncognito.com"
Improved mobile logging events
Meta Ads Manager (Domain Verification and CAPI Config)
App Store / Play Store Screens Updated.
Fixed an issue on iOS where QR codes for the store would redirect to the app home page if the app was installed.
Configured Robots.txt for SEO Performance.
Plan activation now happens in the background, instead of a captive modal.
Improvements in-app viewports.
Improvements in Plan Card Details.
Disabled stock check to improve plan loading times.
Disabled Google Tag Manager and Cookiebot for mobile apps.
Discounts:
- Discount redemptions can be tracked by customer.
- Discounts are now represented in Order History and emails.
- Added option to restrict discount to be used only on a defined origin, such as mobile app.
- Discounts are restricted to one use per customer only.
- Discount codes can be created with a defined code name.

Management Console

Added Origin filter in customer orders page
Import of pSIMs without a “retailer” (organisation level) defined in the data import file is configurable on Retailer level.

Back Office

-Improvements to UI and usability.

Platform

Stock utilisation logic - sells on retailer level SIM before organisation level.
Removed transactions with non-recoverable errors from the Activation Queue to avoid retries.
Import of pSIMs without a “retailer” (organisation level) defined in the data import file is configurable on Retailer level.

Retail POS

Add Bulk Top Up search filters

24.02.23

Switched Sim Local eShop to use Google Tag Manager for Analytics, to ensure compliance with March Google deadline.
Updated Sim Local Kiosk video assets to be more generic, to support the Brussels Kiosk launch.
Updated Partner API to remove stock check to reduce time out instances.

24.02.15

eShop/Mobile App

Made Discount error messaging clearer in cases of conflicting conditions.
Fixed an issue with Social auth breaking the flow when signing-in/up from Order summary.
Google Consent Mode Implementation across both Sim Local domains.

Retail POS/Management Console

Fixed an issue with Bulk Top Up CSV upload

DPA3

Updated location header to contain only the path and not the URL.
Updated numeric formatting of XML body response in GetOffering.
Updated Confirm transaction to allow multiple orders per transaction.

24.02.06

eShop/Mobile App

ZenDesk ChatBot Integrated.
Navbar on app now includes highlighted selection and respects iOS safe zone.
Improvements to Button component.
Sim Local Theme Updated to reflect branding changes.
Improved App Help Page with updated questions and contact details.
Improved the TwoTabContainer component.
Improved Discounts error messaging.
Initial improvements for Google Analytics.
Mobile App Store links in Sim Local customer emails.
iOS App - Auto-Fill implemented (Login with Face ID included).

Retail POS

Updated the reports to include sales channel plan name and ICCID and add additional functionality to sort and view the reports.

Bulk Top Up

Ability to complete a Bulk Top Up in Retail POS.
Bulk Top Up Value to Reflect in Credit/Deposit Amount for Sales Channel.
Additional details added to Bulk Top Up "Details" Modal.
New Roles for Bulk Top Up in POS (Bulk Order and Bulk Approve)
Updated reports to add: sales channel plan name, ICCID, functionality to sort and view the reports.

Management Console

Improved the discount code csv export feature to include all pages of codes.
Bulk top-up, added dropdown filters to improve page loading performance.

Platform

Three UK Fixes: Header Change per Three UK API Changes.
Performance - introduced additional areas of caching to the platform.
Hubspot Integration for customer marketing communications.

UNITE User Documentation

Retail POS Documentation

Management Console Documentation

Online Shop & Mobile App

Partner API Documentation

UNITE Platform Release Notes

Latest Version

26.11.03 (Deployed 04/11/26)

What's new?

Marketing & Tracking

SLCM

Previous Versions

What's new?

Marketing & Customer Engagement

Discounts & SLCM

Fraud Protection (Rate Limiting)

Partner API & Orders

Mobile App

Platform Updates

Platform Security

Platform Maintenance

Known Issues (9 Issues)

What's new?

Trustpilot Reviews

SEO — Structured Data

CMS & Website Content

Checkout

SLCM & Orders

Platform Updates

Platform Security

Platform Maintenance

Known Issues (9 Issues)

What's new?

SEO — Structured Data & Breadcrumbs

Platform Security

eShop Pentest Remediation

Partner API Pentest Remediation

Platform Maintenance

Fixes

Known Issues

What's new?

Security — eShop Pentest Remediation

Security — Partner API Pentest Remediation

Vouchers & Fraud Prevention

Refer-a-Friend

Platform Updates

Platform & DevOps

Fixes

Partner Support

Known Issues

What's new?

eShop Checkout

Security & Platform Hardening

Platform Updates

Platform Maintenance

CMS

Known Issues

What's new?

Domestic eSIM Shop

eShop Payments

MNO Onborading & Integrations

W/S Regional Plans - Top-up Flow Improvements

W/S Plans - Top-up Alerts to Drive Customer Retention

W/S Plans - Partner Data Usage Notifications

Platform Updates

Platform Maintenance

Platform Security

Fixes

Known Issues (9 Issues)

What's new?

Customer Journey on Mobile

Tesco Domestic eSIM Shop - Payments Integration & Checkout

Domestic eSIM Shop - Guest Checkout

SLCM Miscellaneous Updates

Partner API Improvements

Kiosks

Platform Updates

Platform Maintenance

Platform Security

Fixes